Rewindow Corp.
Last Updated: April 9, 2026
Rewindow Corp. (“Rewindow,” “we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website at www.rewindow.ca or interact with our services.
1. Information We Collect
We collect personal and technical information in the following ways:
A. Information You Provide to Us
When you contact us, request a quote, or use our services, we may collect:
- Full name
- Email address
- Phone number
- Property address
- Photos or videos of windows, doors, or related property areas
- Messages, attachments, and any other communications you send us
This information is collected solely to provide estimates, schedule services, and complete customer requests.
B. Automatically Collected Information
When you visit our website, we may automatically collect certain data using cookies and analytics tools, including:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on the site
- Approximate geographic location
- Referring websites
We use tools such as Google Analytics, Google Ads, and Meta Pixel to understand website usage and improve our marketing and services.
You can disable cookies through your browser settings at any time.
C. Payment Information
If you make a payment, we may collect:
- Name on card
- Payment method
- Transaction details
We do not store full credit card numbers or sensitive payment data. All payments are processed securely through third-party payment processors.
2. How We Use Your Information
We use your information to:
- Provide quotes and service estimates
- Schedule and manage appointments
- Communicate with you regarding inquiries or services
- Process payments and deposits
- Improve our website, services, and customer experience
- Maintain internal records and service history
We do not sell or rent your personal information.
We may share limited information only with trusted third-party service providers who assist in operating our business (such as payment processors, analytics providers, or hosting services), and only as necessary for them to perform their services.
3. Consent
By using our website or submitting your information, you consent to the collection, use, and storage of your information as described in this policy.
You also consent to receive communications from Rewindow Corp. related to your inquiries, quotes, or services.
You may withdraw consent at any time, subject to legal or contractual restrictions.
To request deletion of your personal data, contact us at info@rewindow.ca.
4. Your Rights (Canada – PIPEDA Compliance)
Under the Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:
File a complaint with the Office of the Privacy Commissioner of Canada
Access your personal information held by us
Request corrections to inaccurate or incomplete data
Withdraw consent for marketing communications
Request deletion of your personal information, where legally applicable
5. Data Retention
We retain personal information only for as long as necessary to:
- Provide services and customer support
- Complete transactions and maintain service records
- Comply with legal, accounting, or regulatory obligations
- Resolve disputes or enforce agreements
When information is no longer required, it is securely deleted or anonymized
6. Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.
7. Third-Party Services
We may use third-party services to operate our business, including:
- Analytics providers (e.g., Google Analytics)
- Advertising platforms (e.g., Google Ads, Meta Pixel)
- Payment processors
- Website hosting providers
These providers only have access to the information necessary to perform their functions and are required to protect it.
6. Updates to This Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. The updated version will always be posted on this page with a revised “Last Updated” date.
7. Contact
If you have any questions about this Privacy Policy or your personal information, please contact us:
Email: info@rewindow.ca
